Kroger, the US’s largest supermarket chain, has been rolling out AI-powered “dynamic pricing” — hooked to cameras on its display shelves. Since 2018, the chain has been using digital price labels t…
Kroger insists that “any test of electronic shelf tags is to lower prices more for customers where it matters most. To suggest otherwise is not true.” For some reason, nobody trusts them.
Then I’m sure they’ll be completely transparent about the criteria used for making the price changes and how the algorithm works, right? Because they’re trustworthy, right?
No it’s okay they’re using an AI model, so inevitably they can point to the huge jumble of math and say “computer did it” when asked to defend the gouging. That’s basically transparency, right?
You can absolutely depend on a publicly traded corporation that’s legally obligated to make decisions in the monetary interest of its shareholders—to behave in an altruistic fashion for the benefit of mankind.
Then I’m sure they’ll be completely transparent about the criteria used for making the price changes and how the algorithm works, right? Because they’re trustworthy, right?
No it’s okay they’re using an AI model, so inevitably they can point to the huge jumble of math and say “computer did it” when asked to defend the gouging. That’s basically transparency, right?
You can absolutely depend on a publicly traded corporation that’s legally obligated to make decisions in the monetary interest of its shareholders—to behave in an altruistic fashion for the benefit of mankind.