catculation@lemmy.zip to Technology@lemmy.worldEnglish · 3 months agoMicrosoft Sued For AI Article Accusing Innocent Man of Sexual Misconductfuturism.comexternal-linkmessage-square44fedilinkarrow-up133arrow-down10cross-posted to: [email protected]
arrow-up133arrow-down1external-linkMicrosoft Sued For AI Article Accusing Innocent Man of Sexual Misconductfuturism.comcatculation@lemmy.zip to Technology@lemmy.worldEnglish · 3 months agomessage-square44fedilinkcross-posted to: [email protected]
minus-squarehenfredemars@infosec.publinkfedilinkEnglisharrow-up0·edit-23 months agoThe cost however is not the same. I can totally see the occasional lawsuit as the cost of doing business for a company that employs AI.
minus-squareanton@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up0·edit-23 months agoWhile that works for “news agencies” it’s a free money glitch when used in a customer support role for the consumer. Edit: clarification
minus-squarehenfredemars@infosec.publinkfedilinkEnglisharrow-up2·3 months agoPretty sure an airline was forced to pay out on a fake policy that one of their support bots spouted.
The cost however is not the same. I can totally see the occasional lawsuit as the cost of doing business for a company that employs AI.
While that works for “news agencies” it’s a free money glitch when used in a customer support role for the consumer.
Edit: clarification
Pretty sure an airline was forced to pay out on a fake policy that one of their support bots spouted.